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out of hoursOut of Hours

NHS 111 is a national initiative that has been rolled out across the country. It is a three-digit telephone service being introduced to make it easier for patients to access local health services, when they have an urgent need.  It replaces NHS Direct which is no longer available in Devon.

 

NHS 111 is available 24-hours-a-day, 365 days a year. Calls from landlines and mobile phones are free. When patients call 111 they will be assessed, given healthcare advice and directed to the local service that can help them – that could be an out-of-hours doctor, walk-in centre, community nurse, emergency dentist or late opening chemist. If an emergency ambulance is required then this will be arranged automatically.

 

The new NHS 111 service aims to improve public access to healthcare services and drive improvements in the way the NHS delivers care. NHS 111 can help us to make sure that people get their urgent care needs met in the right place at the right time. NHS 111 has the potential to influence patient’s behaviour by offering excellent advice and information about the options open to them.

 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website