Prescriptions

Repeat Prescriptions

  • Order via Klinik - choose the "Medication Queries" tile and then "Prescription Request"
  • Order via the NHS APP
  • Requests can be in writing or by repeat slip
  • You can order prescriptions via email:
    adelaidest.surgery@nhs.net
    or
    stlevan.surgery@nhs.net
  • Order online via the link at the top of this page if you use Systmonline (you will need to register for this service)

Requests cannot be taken over the telephone.

Please allow 72 working hours for a repeat prescription. 

pills

When will my prescription be ready?

Day requested day Will be ready
Monday – before 12.30pm Thursday
Monday – after 12.30pm Friday
Tuesday – before 12.30pm Friday
Tuesday – after 12.30pm Monday
Wednesday – before 12.30pm Monday
Wednesday – after 12.30pm Tuesday
Thursday – before 12.30pm Tuesday
Thursday – after 12.30pm Wednesday
Friday – before 12.30pm Wednesday
Friday – after 12.30pm Thursday

All prescription requests require 3 working days (72 working hours)
if there is a bank holiday you need to jump ahead 1 working day
please note surgery working days are monday – friday - 8.30am - 6pm.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Page last reviewed: 27 November 2025
Page created: 04 June 2020